All manufacturers carry a “lifetime Limited Warranty” on their products that assures your shades and blinds will be free from defects in materials and workmanship. The manufacturer warranty does not apply to conditions caused by normal wear and tear upon the products (i.e. cords, exposure to sunlight, fading and exposure to the elements.) These warranties also do not include any conditions or damages resulting from accidents, alterations, misuse or failure to follow instructions with respect to measurements, installation, cleaning or maintenance. Listed below are restring and standard repair prices. If your shade or blind requires additional repair work, parts or costs, you will be contacted for your approval. This is a “drop off” fee and does not include service calls to pick up the shade and/or reinstall.
For the first year after purchasing window treatments from Redlands Decorating Center, we will service any warranty problems FREE of charge. After one year, standard repair fees will apply.
SHADES AND BLINDS
As a Hunter Douglas dealer, we facilitate the repair of shades under warranty. Hunter Douglas Motorization is warrantied for Five years. Strings are warrantied for Seven years. After the warranty expires, standard restring/repair charges will apply. Freight charges to ship the shades to the manufacturer for repair will apply.
OTHER WINDOW COVERING MANUFACTURERS
As a service to our customers we will facilitate the repair of blinds, shades and shutters either under warranty, or after the warranty expires for the following manufacturers:
Repair, parts and shipping charges will apply.
Trip charges – ADD $65.00 – for service call to take down, or pick up blinds or shades. An additional $65.00 trip charge will apply to return and reinstall up to 4 Blinds or Shades. Over four shades or blinds standard installation charges of $15.00 each will apply.
All repairs are guaranteed for one year. If a Shade or Blind fails within one year, we will either fix it again or refund the repair charges, less the shipping/handling fee. If you require a temporary shade while your shade is being repaired the cost is $5.99 a shade. All prices subject to change.